Rizayu Winarsari is a Subject Matter Expert currently working at Concentrix, where they are responsible for agent training and case management. With a solid background in customer service, Rizayu previously served as an English Customer Service Advisor specializing in international flights. Rizayu has held various leadership roles, including Head of Human Resources Development at BEM FSM Undip and Junior Staff for the Biology Students Association. They earned a Bachelor of Science in Microbiology from Diponegoro University, graduating with honors.
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