Robert Lucero is the Associate Director of IT Shared and Cloud Services at Concentrix, where they have held multiple roles since starting as a call center agent in 1992. They progressed through various positions, including IT Site Technician and Operating System Engineer V, before assuming their current leadership role. Robert’s expertise lies in Active Directory, Group Policy, and desktop management, coupled with a strong focus on customer service. They earned a degree in Computer Science from the University of Colorado Colorado Springs, completing their studies in 1995.
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