Roberto Farina is a Tech Team Leader for the Google Maps Platform at Concentrix, where they leverage their extensive technical knowledge and experience in support engineering. Previously, Roberto served as a Subject Matter Expert and Quality Analyst, providing training and support to agents while improving service quality. Their background in electrical engineering and customer experience management complements their technical expertise, along with fluency in English and Spanish. Roberto's career reflects a commitment to innovation, problem-solving, and effective communication across diverse teams.
This person is not in the org chart
This person is not in any teams
This person is not in any offices