Robyn Smith is an experienced professional in operations and customer experience, currently serving as the Director of Operations at Concentrix. Previously, Robyn held multiple roles at WNS Global Services, including General Manager of Process Excellence and Operations, Associate Director of IT and Business Development, and Executive of Support Services. At Amazon, Robyn worked as a Senior Site Leader, and at HomeChoice, held the position of Customer Experience and Engagement Executive. Earlier in career, Robyn served as a Customer Operations Executive at RCS. Robyn holds a BSocSci in Economics from the University of Cape Town and has further education from Stellenbosch University.
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