Rohit Bose is an experienced professional with a background in customer service and expertise in online communication, demonstrated through roles at Etech Global Services as an Online Chat Representative and at Arcgate as a Subject Matter Expert and Research Analyst. During tenure at Arcgate, Rohit managed on-time delivery rates and facilitated error reduction meetings. At Concentrix, responsibilities included serving as a Senior Subject Matter Expert, supporting team operations, and resolving escalations, in addition to assisting members with Medicare and Retirement plans. Rohit holds an Aircraft Maintenance Engineering degree from the Center For Civil Aviation Training and is currently completing a Full Stack Development Bootcamp in JavaScript Development from upGrad.com.
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