Ronaldo A.

Ronaldo A. is a professional with over 15 years of experience in commercial management, specializing in data analysis, people management, and project management. Currently a Gerente de Operações II at Concentrix, Ronaldo has developed expertise in enhancing customer experience (CX) through strategic improvements and performance elevation. With a solid academic foundation, including an ongoing degree in Design Thinking and an MBA in Business Management, Ronaldo has progressed through various roles from Supervisor to Coordinator and ultimately to Operations Manager in multiple organizations. Passionate about their work, they focus on data-driven decision-making and continuous improvement in corporate environments.