Roopa Jacob is a Client Services Consultant with over 7 years of experience in the immigration industry and consulting. They currently serve as a Technical Advisor at Concentrix, having previously held roles at Fragomen where they excelled in client relationship management and process improvements. Roopa has earned multiple certifications, including in Data Privacy, Lean Practitioner Training, and is a certified ISO 9001:2015 Internal Auditor. They also have a background in computer science, holding a Bachelor's degree and are pursuing a postgraduate degree in Business Analytics at Cape Breton University.
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