Roy Hancock

Roy Hancock is an Associate Director of Account Management at Concentrix, where they leverage over twenty-five years of experience in the customer support industry. They have a proven track record in implementing operational centers across the Asia Pacific and managing day-to-day operations, including leadership roles at TeleTech and HSBC Global Resourcing. In past positions, Roy has held senior management roles, driving strategic development and client acquisition across various multinational corporations.