Ruchit Goel is a Group Leader in the Global Innovation Team with extensive experience in process improvement, automation, and operations management. Currently serving as a Manager of Delivery Excellence at Concentrix, they specialize in driving process enhancements using Lean Six Sigma methodologies. With a solid foundation in strategic leadership and digital transformation, Ruchit has successfully led complex projects and cultivated relationships with stakeholders across various regions. Previously, they have held various roles at Convergys and GENPACT, focusing on team management and quality assurance. Ruchit holds a postgraduate degree in Business Administration from Symbiosis Centre for Distance Learning.
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