Ryan Keilloh

Ryan Keilloh is a seasoned operations leader with extensive experience in contact centre management since 1998, including roles as Operations Director and Site Director in the UK and Ghana. Currently, Ryan serves as the Operations Director for UK & ROI at Concentrix, where they drive operational strategies that enhance efficiency and customer satisfaction. With a strong background in managing large-scale operations, Ryan excels in union negotiation, cultural change, and employee engagement. They have also held significant roles at companies such as National Express, Dixons Retail, and Domestic & General, focusing on meeting key performance indicators while fostering a motivated workforce. Ryan completed the Advanced Management Programme at Ashridge Business School and has a foundational background in Sports Science from Durham Sixth Form Centre.