Sanjay Chouhan is an experienced professional in Workforce Management, currently serving as Assistant Manager - WFM at Concentrix since March 2023. With a background that includes previous positions as Assistant Manager - WFM and Workforce Planner at TaskUs, Sanjay has developed expertise in end-to-end WFM planning, encompassing forecasting, planning, scheduling, and real-time support. Prior experience at Teleperformance involved roles as MIS Analyst and Officer WFM, while earlier work at Intelenet Global Services included positions as MIS Executive and WFM Executive. Sanjay holds a Bachelor of Science degree from Dr. Bhimrao Ambedkar University, Agra, Uttar Pradesh, completed in 2016.
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