Sarah Cassidy currently serves as Vice President of Global Brand Marketing and Corporate Communications at Concentrix, a position held since March 2021. Her extensive career includes roles such as Senior Director of Global Internal Marketing & Communications at Concentrix, Operations Manager at ATATOUCH.COM LIMITED, and Managing Director at Swish Kids Ltd. Sarah's experience spans customer service and operational management, with significant contributions in team motivation, quality control, and performance improvement. Key achievements include reducing staff attrition and driving new business development at Singtel Optus, where Sarah served as Customer Fault Manager. Throughout various positions, Sarah has demonstrated a focus on excellent customer service and team development.
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