Sasha Pratista is an experienced Operations Manager currently serving as the Associate Director of Operations at Concentrix since 2024. Previously, Sasha held various roles including Operations Manager at Grab, where they launched the Customer Experience team across multiple lines of business, and multiple positions at Teleperformance, where they successfully enhanced customer service satisfaction and managed support teams. Sasha has a Bachelor’s Degree in Public Relations/Image Management from Universitas Mercu Buana, obtained in 2015.
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