Satender Singh is an experienced professional in customer service operations with a history of leadership roles. Currently serving as a Senior Team Manager at Concentrix since July 2021, responsibilities include team performance management, client interactions, and maintaining service level agreements. Previous positions include Assistant Manager and Team Leader at Normans Consultancy Pvt. Ltd., and Mentor at Indiabulls Technology Solutions Ltd., where Satender focused on team mentoring, training, and achieving daily targets. Additionally, Satender has a background as a Senior Executive in customer care at Indiabulls Securities Ltd., managing client queries through various channels. Satender holds an MBA with a specialization in HR, completed between 2003 and 2005.
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