Sergey A I.

Sergey A. I. is a seasoned Senior Technical Product Manager with over a decade of experience in developing and managing digital products. Currently leading the evolution of the iX Hello Sidekick GenAI chatbot platform at Concentrix, they previously contributed to T-Mobile, Cisco, and Acumatica among other notable companies. Sergey holds a Master of Science degree from the National University of Science and Technology "MISIS" and has pursued executive education at UC Berkeley's Haas School of Business. With a strong focus on enhancing customer experiences and driving product growth, Sergey has consistently achieved significant increases in user engagement and revenue across various roles.