Serhat Pınar

Serhat Pınar is a Global Accounts Operations Manager at Concentrix, where they lead and manage operations and quality assurance teams while enhancing client partnerships through data analysis and strategic planning. Previously, they held the position of Senior Technical Support Advisor at Concentrix, resolving customer inquiries and improving team productivity. Before that, Serhat served as Operations Manager at Varuna Gezgin - Cafe del Mundo, overseeing sales teams and driving business development through market analysis and training initiatives. Serhat holds a degree in Business Administration from Dokuz Eylüler University, earned in 2017, and has traveled to 15 countries across Asia and Africa, enriching their global perspective and approach to leadership.