Shamara Fernandes has been active in customer service since 2020, with leadership experience beginning in 2023. They held roles as a Senior Team Leader and Customer Experience Team Leader at Concentrix, and also served as a Supervisor of Operations at Beecenter Soluções em Call Center LTDA. Previously, Shamara worked as a young apprentice in administration at Luft Solutions. They pursued a degree in Foreign Trade Technology at UNINOVE from 2017 to 2018.
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