Shekh Ali is currently pursuing a Bachelor's degree in Economics from Delhi University. They serve as the Lead, Quality and Training, where they apply their expertise in project management and Lean Six Sigma principles to enhance operational efficiency and client satisfaction. Their prior experience includes roles as a Customer Service Representative at Concentrix and as a Quality Analyst at TaskUs, where they developed a strong foundation in quality assurance and customer service. Shekh is also certified in generative AI and process streamlining tools, enabling teams to leverage innovative solutions for success.
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