Sherwin Ruba is an IT Service Delivery Manager at Concentrix, bringing 13 years of extensive experience in information technology and telecoms. Previously, Sherwin worked as a Telecommunications Specialist at HSBC, where they served as a Subject Matter Expert on complex contact center projects. Early in their career, Sherwin held positions at SYKES Philippines and HSBC, providing technical support and ensuring system efficiency for thousands of users. Sherwin graduated with a Bachelor of Science in Business Administration, majoring in Computer Management, from Colegio de San Juan de Letran.
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