Shouvik Sen is currently the Associate Director of Training & Quality at Concentrix Daksh in Pune, specializing in strategic quality and training. With extensive experience in setting up new processes and building training frameworks, they have held various leadership roles at Concentrix from 2021 to 2024. Previously, Shouvik worked at IBM as a Deputy Manager in Quality and as a Lead Training Facilitator. Their career began at Sitel Digital Services as a Technical Process Trainer from 2005 to 2008. Shouvik holds a Bachelor of Science in Computers, Maths, and Statistics from Bangalore University and Garden City College, obtained between 2002 and 2005.
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