Shuaib Mohammad is an experienced professional in service delivery and quality management, currently serving as a Senior Service Delivery Manager at Concentrix since December 2017. Prior roles at Concentrix include Senior Manager and Manager of Training and Quality. Shuaib has also held the position of Manager of Strategic Quality at BancTec and worked at Tech Mahindra Business Services in roles ranging from Assistant Manager of Continuous Improvement to Team Leader. Previous experience includes a Team Lead position at the Royal Bank of Scotland and a Quality Analyst role at Yatra Online Pvt Ltd. Shuaib holds a Master of Science in Management, Accounting and Finance from the University of Bradford and a Bachelor of Business Administration from the University of Kashmir.
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