Shweta Verma is currently the Director of Software Engineering at Concentrix Catalyst, where they lead the experience design and engineering team for a global customer experience services company. With over 25 years of experience in delivering software projects and products across various regions, Shweta has demonstrated expertise in customer experience, digital transformation, and IT services delivery. They hold a Master of Science in Software Systems from BITS Pilani and have previously worked in multiple roles, including General Manager at both Concentrix Services India and Minacs IT Services. Shweta has actively participated in international conferences, enhancing business growth through strategic client engagements.
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