Silvana Lopez

Silvana Lopez is an experienced professional with a robust background in operations and program management, currently serving as the Head of Program at Concentrix since September 2020. Prior to this role, Silvana held various positions at SYKES El Salvador from January 2013 to August 2020, including Supervisor, Staff Trainer, and Area Sales Representative, where responsibilities included staff recruitment, training, performance appraisal, and sales process management. Silvana's educational credentials include a Bachelor of Business Administration from Escuela Internacional de Negocios (2014-2017) and a Master in Business Psychology from the same institution (2017-2019), alongside a high school degree from Escuela Panamericana (1993-2006).