Smarak Das

Smarak Das is a professional with a background in mechanical engineering and significant experience in technical support and operations. Currently serving as a Technical Support Operations Representative at Concentrix since January 2024, Smarak is responsible for resolving technical and process-related queries while collaborating with cross-functional teams. Previous roles at Concentrix included Internal Compliance (Quality Analyst) and Operations Representative, focusing on performance improvement and training new hires. Smarak has prior experience as a Developer during a virtual program at Accenture and completed vocational training at Rourkela Steel Plant. Academic qualifications include a B.Tech in Mechanical Engineering from Government College of Engineering, Kalahandi, with an 8.16 CGPA, a diploma in Mechanical Engineering from Institute of Textile Technology Choudwar, and secondary education from Saraswati Sishu Vidhya Mandir Anakhia.