Stephane Toupin is a seasoned Performance Director currently overseeing client delivery excellence at Concentrix, managing a workforce of 6,000 employees in Portugal. With a strong background in industrial operations and customer services, Stephane has previously held key positions at companies such as Webhelp, Ingenico Group, and XIRING, where they focused on performance management and quality assurance across various sectors. Stephane's academic credentials include a Master’s Degree in Engineering/Industrial Management from Arts et Métiers and an MEng in Aeronautical Engineering from the University of Bristol.
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