Steven Rafferty is currently the WFM Director for EMEA at Concentrix, a position held since 2024. Previously, they served as Head of Planning and Delivery at Webhelp from 2016 to 2021, following a role as Senior Planning Architect at Sky from 2014 to 2016. Prior to that, Steven was a Planning Specialist at Barclays from 2012 to 2014 and a Business Support & Efficiency Manager at Vertex Data Science from 2008 to 2012.
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