Stuart Gunnarsson is a highly experienced CX operational leader and BPO consultant with over 25 years in the industry. Currently, they serve as Vice President of Account Management at Concentrix since 2025. Previously, Stuart founded Genii Professional Services in 2013, following the establishment of SCG Consultants. They have held key positions, including Country Manager for both South Africa and the Philippines at EE, Senior Director for European Accounts at [24]7, and Operations Director at Teleperformance. Their extensive background reflects a strong commitment to client engagement and operational excellence.
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