Subrat Samantray is a Senior Subject Matter Expert at Concentrix, focusing on Credit Card Customer Service with a specialization in dispute management and process optimization. Previously, Subrat worked as a Technical Associate at Mitel and held various roles in technical support, including Escalation Specialist at HGS and Technical Support Engineer. Subrat earned a Bachelor's degree in Computer Science from Biju Patnaik University of Technology, Odisha, graduating in 2017. With strong communication skills and a commitment to enhancing customer experiences, Subrat is dedicated to driving service excellence in the field of IT infrastructure.
This person is not in the org chart
This person is not in any teams
This person is not in any offices