Sudip Das possesses over 16 years of experience in the customer service industry, specializing in operations and quality management. Sudip has held various roles, including Operations Lead at Concentrix and Quality Team Lead at KocharTech, where they demonstrated expertise in driving both operational and qualitative KPIs. Currently, Sudip serves as Deputy Manager at HDFC Bank and Assistant Manager at IGT Solutions while pursuing a Bachelor of Arts degree in Literature from Netaji Subhas Open University.
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