Supratim Sarkar is an Operations Manager with over 17 years of experience in business improvement and operational resilience. Currently at Concentrix, they focus on SLA and performance governance, workforce management, and process optimization. Previously, Supratim held various leadership roles at Wipro Bpo and BT eServe India, where they excelled in team management and continuous improvement. They have a proven track record of enhancing service quality and fostering effective stakeholder relationships.
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