Surender Kumar has a diverse background in operations and technical support with experience spanning over a decade. Key roles include Sr. Representative in Operations at Concentrix, where responsibilities involved chat support for Comcast, and Advisor II in Technical Support at HCL Services Ltd. Prior to these positions, Surender served as Assistant Manager at Thea Kitchen Private Limited, focusing on call monitoring and performance feedback for agents. Additional roles include Associate Engineer in Customer Services at Aurumsoft and Associate Customer Engineer at HCL Infosystems Ltd. Educational qualifications include a Diploma in Computer Science from the State Board of Technical Education Chandigarh and a Bachelor of Business Administration from the Delhi Institute of Management Systems.
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