Swati Arora is a seasoned Director of Service Delivery and CSR, specializing in Trust and Safety and Content Moderation. With extensive experience in managing contact centers across various industries, Swati has excelled in operations management, customer relationship management, and P&L management. They have driven CSR initiatives to support vulnerable communities in India and are a certified mental wellness partner, promoting the importance of mental health within organizations. Swati holds an MBA in HR from the Institute of Management Technology, Ghaziabad.
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