Swati M.

Swati M. is a dedicated, results-driven WFM professional with 4 years of experience optimizing operations and boosting productivity. Currently serving as a Lead WFM in Scheduling and Planning at Concentrix, Swati has previously held roles including Onboarding Specialist at Groww and Sr Associate Operations at EduFund. Swati graduated with a Master's in Commerce with a focus on Financial Analysis from Mount Carmel Institute of Management and holds a Bachelor of Business Administration with distinction from Savitribai Phule Pune University. Additionally, Swati has gained valuable experience through internships and tutoring in various academic and organizational settings.