Tainá Tavares is a professional with 9 years of experience in customer service and 6 years of expertise in team leadership, UX, and machine learning. Currently, Tainá serves as a Senior Team Leader at Concentrix since 2024. Previously, Tainá worked at Grupo Services from 2016 to 2019, holding roles that included Telemarketing Attendant, Process Analyst, and Quality Monitor.
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