Tarik Otoch

Tarik Otoch is a high-performing customer support advisor at Concentrix, recognized for ranking in the top 2% among 250+ advisors and achieving a 94% CSAT after assisting over 1,500 customers. Prior experience includes operating two convenience stores as a franchisee at Honest Market Brasil, where Tarik managed various aspects of business operations. As an engagement manager at Sami, Tarik successfully established a new department and led the full-cycle recruiting process. Earlier roles at UnitedHealth Group involved supporting talent selection and crafting communication strategies for a large workforce as a senior communication analyst. Tarik's professional journey began in journalism, serving as a sports editor and columnist at Jornal O Estado, demonstrating strong writing and decision-making skills, alongside tenure as a sports editor at Portal CNews. Tarik holds a specialization in Human Resources Management from the University of Pennsylvania and a Bachelor of Arts in Journalism from Universidade de Fortaleza.