Thomas Boone is a Vertical Delivery Program Executive at Concentrix, where they have excelled in program management across multiple successful Global Technical Support accounts spanning several countries since 2008. With over 20 years of experience in the outsourced environment, they possess a high degree of expertise in client services management and contact center operations, having led numerous successful program launches and seamless redeployments. Prior to their current role, Thomas held various management positions at Convergys, contributing to the operations and client services management for technical support programs in North America. They earned a Network Specialist degree from Compu College School of Business and studied Retail Management at the Southern Alberta Institute of Technology.
This person is not in the org chart
This person is not in any teams
This person is not in any offices