Tim Friesen is a Director at Concentrix, where they lead a large international analytics team supporting diverse clients across multiple industries. Tim's career includes significant roles at Convergys, where they centralized quality reporting and analytics for a global team. Tim has earned multiple degrees, including a Bachelor of Commerce and several diplomas in business administration and information technology, demonstrating a strong foundation in both management and technical skills. With extensive experience in data-driven insights and operational efficiency, Tim continues to drive innovation and excellence within their team.
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