Timothy Miller is a Senior Operations Manager at Concentrix, where they lead operational strategies to meet client KPIs while fostering a productive workplace culture. Timothy transitioned to Concentrix in 2024 after the merger with Webhelp, where they held various roles including Operations Manager and Accredited Trainer. Their experience includes overseeing SaaS operations, managing daily contact center activities, and collaborating with stakeholders to improve performance. Timothy's educational background includes a degree from Stellenbosch Business School and a Bachelor's in Business from Rhodes High School.
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