Tom Sutherland possesses extensive experience in service delivery within the financial services sector, currently holding the position of Director, Service Delivery at Concentrix since July 2016. Prior roles at Concentrix include Site Delivery Leader and Account Manager. Previously, Tom Sutherland spent a decade at IBM as Operations Manager focusing on supply chain and logistics, along with experience as Team Leader across multiple industries. Tom Sutherland earned a Bachelor's degree in Marketing/Marketing Management from the University of Ballarat between 2002 and 2006.
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