Trupti Kothari

Trupti Kothari is a Delivery Project Executive at Concentrix, where they manage key accounts and oversee a range of operational responsibilities. With extensive experience in banking operations and contact center management, Trupti has previously held significant roles, including Operations Manager, Senior Manager, and Head of Contact Center at various firms such as American Express, Dubai First, and Emirates Islamic. Trupti earned an MBA in Marketing and Human Resources from the Indian Institute of Planning and Management and holds a Bachelor's degree in English Literature from Delhi University. Their diverse skill set includes portfolio and performance management, vendor management, and process re-engineering.