Uzma Iram is a Senior Technical Advisor at Concentrix since June 2023, specializing in the ESI program and providing support for Microsoft exams and training. Prior to this role, Uzma worked as an Operations Executive at Kreditbee Finserve from January 2021 to January 2022, where responsibilities included assisting customers with technical problems related to loan repayment. Uzma's experience also encompasses working as a Product Expert at BYJU'S from January 2022 to May 2023, focusing on student onboarding, providing technical support for BYJU'S tablets, and addressing customer concerns. Uzma holds a Bachelor's degree in Computer Applications from Mangalore University, obtained between 2017 and 2020.
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