Vinay Joshi

Vinay Joshi is an experienced Director in Workforce Management, with a strong background in the outsourcing and offshoring industry, particularly within Telecom, Credit Cards, and Consumer Electronics sectors. They have a proven track record in strategic planning, global delivery, and standardization, having held significant roles at companies such as Concentrix and iSON BPO. Joshi holds a Bachelor’s Degree in Business/Commerce from Shri Ram College of Commerce and has contributed to business planning and operations across various international markets. Their expertise includes managing large teams, forecasting, and ensuring service level delivery.