Vitz Ramillosa

Vitz Ramillosa is a Training and Quality Manager 2 at Concentrix, where they leverage over 16 years of diverse Customer Service experience, including 6 years in Quality Management for multinational firms. Vitz has a strong background in developing and implementing effective strategies, policies, and procedures to meet client needs. They previously served as a Quality Supervisor at Convergys and held multiple roles at Sitel, culminating as the Global Quality Manager. With a keen eye for detail and excellent organizational skills, Vitz excels in fast-paced environments and is adept at report completion and analysis.