Vivek C. is an experienced Senior Technical Advisor and Microsoft EPS Subject Matter Expert with a robust background in the information technology and services industry. They have served as a Senior Advisor Technical Support at Concentrix from 2021 to 2022 and as a Technical Support Engineer 3 at TELUS International from 2019 to 2021. Currently, Vivek is pursuing a Diploma in SWIFT INDIA UPGRADE 2000 at NIIT and has previously obtained several certifications, including a Bachelor of Computer Application and a Microsoft Certified Programmer. Skilled in Service-Level Agreements (SLA), Service Desk, IT Operations, Business Continuity, and IT Service Management, Vivek demonstrates a comprehensive commitment to their professional development.
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