Volt Torres is a seasoned business leader currently serving as the Sr. Director and Competency Lead for the Banking & Financial Services Industry at Concentrix. With extensive expertise in customer service, project management, financial services, and BPO operations, Volt has successfully scaled complex global and local organizations. Previously, Volt held leadership positions at companies such as Remitly, Capital One, and HSBC, focusing on operations, program management, and strategic initiatives. Volt earned a Bachelor of Science in Business Administration from the College of St. Benilde and completed a Leadership and Management Development Diploma Program at Ateneo de Manila University.
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