William Hadel

William Hadel, often referred to as Bill, is the Vice President of Account Management - Media and Communications at Concentrix, a role they have held since 2024. With over two decades of experience in business development and account management within the BPO sector, they have successfully managed over $100 million in annual recurring revenue and consistently exceeded customer satisfaction and revenue targets. Bill's previous roles include positions at respected companies such as NexxLinx, Verizon, and EGS - Expert Global Solutions, where they held various leadership titles. They hold a BA with a concentration in Management and Entrepreneurship from Gettysburg College and a certificate in Digital Strategies for Business from Columbia Business School.