Yee-Ping Pang has a diverse professional background with significant experience in customer experience technology and marketing communications. Currently, Yee-Ping serves as Customer Experience Technology Solutions Lead and CX Technology Solutions Director at Concentrix, starting in September 2023. Previous roles include positions at Webhelp as Head of Design & Development and Technology Enablement Lead from September 2019 to March 2022, and several marketing internships at companies such as Gucci, Santander UK, and Aakar Innovations. Yee-Ping also held various roles during a digital graduate scheme at Lloyds Banking Group, including Digital Propositions Assistant Manager and GDPR- Marketing Consents Manager, demonstrating strong expertise in both digital banking and marketing strategies. Additional leadership experience includes serving as SanEco Project Leader at Enactus from April 2013 to April 2014.
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