Youssef Ayman has a diverse background in customer service and technical support. They served as a Team Lead Manager at Concentrix in 2023, following their role as a Subject Matter Expert. Prior to that, Youssef worked as a Customer Service Specialist at Majorel Egypt and collaborated with HSBC as a Subject Matter Expert. They also gained experience at Majorel and Sutherland, where they held positions including Technical Support Associate and Sr. Associate in Account Management.
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