Zoe Evans

Global Training and Quality Manager

Zoe Evans is the Global Training and Quality Manager at Concentrix, a role they have held since 2024. Previously, they served as the Senior Quality Manager at Webhelp UK from 2001 to 2025, focusing on enhancing customer experiences across various sectors, including financial services. Zoe's expertise has garnered recognition, including multiple awards at the UK National Contact Centre Awards and the UK Customer Experience Awards, showcasing their commitment to improving customer loyalty and satisfaction through innovative methods and stakeholder collaboration.

Location

Sheffield, United Kingdom

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