Andy Marshall is the Head of Support & Education at Concept3D, leading a team dedicated to enhancing customer experiences through clarity, empathy, and the use of AI tools. Over the past decade, Andy transitioned from Tier III Technical Support at Wink to various roles including Managing Editor at Saratoga TODAY and Documentation Specialist at DealerSocket. At Localist, Andy excelled as an Onboarding Specialist, guiding clients through the implementation of the platform. Andy holds an Associate of Arts degree from Schenectady County Community College, earned in 2014.
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